Common questions
Before a first conversation.
Clear answers for care-centre directors, coordinators, residents, and families considering dental care at the centre.
01 / The service
What Global Smile Care provides
Who is the service for?
The mobile service is intended for residents of residential care centres who benefit from receiving dental attention in a familiar setting.
What care can be provided at the centre?
The team provides examinations and suitable straightforward dental treatment. The precise scope is discussed with the centre before visits begin.
Is this part of a dental practice?
Yes. The mobile service is provided by Global Smile Care, which also operates a dental practice at Tolstraat 40 in Antwerp-Zuid.
02 / Planning a visit
How visits are organised
How does a care centre get started?
Start with an introductory conversation. The centre and Global Smile Care can discuss residents, practical requirements, timing, and the best way to coordinate a first visit.
Who coordinates residents on the day?
The dental team works with a designated person at the centre. Together they agree how residents are prepared and how the visit fits the centre’s daily routines.
How long does a visit take?
Timing depends on the number of residents and the agreed care. The schedule is prepared with the centre rather than using a fixed visit length.
03 / Residents and care
A calm, suitable approach
Can families ask questions?
Yes. The centre can include the appropriate family member or representative in communication according to its usual consent and care procedures.
What information should we send through the website?
For the first enquiry, only send your professional contact details and general information about the centre. Do not include resident medical or dental information in the website form.
What if a resident needs care beyond the mobile service?
The dental team can explain what is suitable within the care-centre setting and discuss the appropriate next step when other treatment is needed.
Still considering the details?
Ask the team directly.
Every centre works differently. A short introduction is the best place to discuss your residents and practical setup.
