Privacy Policy

Who is responsible

Global Smile Care is responsible for the personal information described in this policy.

This policy covers this care-centre website. Clinical records and information collected during dental care may be subject to separate patient and healthcare privacy information.

Information we use

When you contact us

We may receive your name, professional role, care centre or organisation, work email address, telephone number, and the information you include in your message.

The website’s enquiry form prepares an email in your own email application. The form does not save its contents on this website. Once you send the email, Global Smile Care receives and processes it through its email service.

When you visit the website

Technical hosting and security systems may process limited connection information such as your IP address, browser type, requested pages, and date and time. This information is used to deliver and secure the website.

Why we use information

• To answer your enquiry and discuss services for your care centre.
• To take steps requested before entering into a service arrangement.
• To manage professional communication and follow-up.
• To keep the website available, reliable, and secure.
• To meet legal and professional obligations where applicable.

Depending on the situation, processing is based on taking steps at your request, Global Smile Care’s legitimate interest in answering professional enquiries and operating a secure website, consent where specifically requested, or a legal obligation.

Sharing, location, and retention

Information may be handled by service providers that support website hosting, security, and professional email. They may process information only as needed to provide those services and under the safeguards applicable to their role.

Global Smile Care keeps enquiry information only as long as reasonably needed to respond, manage the professional relationship, resolve disputes, and comply with legal obligations. Technical logs are retained according to the hosting and security service configuration.

If a service provider processes information outside the European Economic Area, appropriate transfer safeguards must be used where required.

Your privacy rights

Under applicable data-protection law, you may have the right to request access, correction, deletion, restriction, or transfer of your personal information, and to object to certain processing. Where processing is based on consent, you may withdraw that consent.

To exercise a right, email info@globalsmilecare.be. We may ask for information needed to confirm your identity. You also have the right to contact the Belgian Data Protection Authority if you believe your information has not been handled properly.

Changes to this policy

This policy may be updated when the website, services, or legal requirements change. The date at the top shows the latest revision.

For information about browser storage and tracking technologies, read the Cookie Policy.